PC777 Privacy Policy — How We Protect Your Personal Information

This Privacy Policy applies to all services provided by PC777 through pc777.im — including sports betting, live casino, Teen Patti, crash games, esports betting and our free live cricket score service. It explains the personal data we collect from Pakistani players and visitors, how that data is processed and the choices available to you regarding your information. By using any pc777 service, you agree to the practices described in this policy. If you do not agree, please discontinue use and contact us to discuss closing your account.

1Introduction — Why This Policy Exists

PC777 takes privacy seriously — not because a policy document requires it, but because we understand that Pakistani players are trusting us with real personal information including their name, phone number, CNIC details and financial data. That trust is not something we take lightly, and this policy is our commitment to you about how that information is handled.

Pakistan's digital landscape has changed rapidly. More people than ever are using mobile payment platforms, registering for online services and conducting financial transactions through their phones. With that convenience comes the need for platforms like pc777 to be transparent about data practices. We have written this policy to be readable and direct — you should not need a lawyer to understand what we do with your data.

This policy should be read alongside our Terms and Conditions, which form the full legal framework governing your use of pc777. The Terms and Conditions contain provisions that relate directly to data use, including account security responsibilities and identity verification requirements.

2What Personal Data We Collect

PC777 collects the following categories of personal data. We have organised this by the context in which it is collected so you can see clearly what each stage of your relationship with pc777 involves from a data perspective:

PC777 does not collect sensitive personal data such as religious affiliation, political opinions, health information or biometric data beyond the identity verification requirements described above.

3How We Collect Your Data

PC777 collects personal data through three primary channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support or fill in any form on pc777.im. This is the majority of the personal data we hold about you.
• Automatically: Technical data such as your IP address, device information and session data is collected automatically when you access pc777.im. This happens through standard web server logs and, where applicable, cookies. See Section 6 for full details on cookies.
• From third parties: In limited circumstances, pc777 may receive data from identity verification service providers (to check documents you have submitted), payment processors (to confirm transaction status) and fraud prevention agencies (to protect against financial crime). In all such cases, data is received only with a lawful basis and only to the extent necessary for the specific purpose.

4Why We Use Your Personal Data

Every piece of data that pc777 collects has a specific purpose. We do not collect data without a clear reason, and we do not use data for purposes beyond what is listed below:

• Account operation: To create, manage and maintain your pc777 account, including processing bets, calculating and crediting winnings and applying bonuses.
• Identity verification (KYC): Anti-money laundering regulations require pc777 to verify the identity of players before processing withdrawals. This is a legal obligation, not discretionary.
• Payment processing: To process deposits and withdrawals through your chosen Pakistani payment method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card). Your payment data is shared only with the processor required to complete the transaction.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, underage gambling, multiple accounts and other violations of our Terms and Conditions. Technical data such as IP addresses and device fingerprints are used for this purpose.
• Responsible gaming: To monitor gaming patterns and identify players who may be exhibiting problem gambling behaviours so that appropriate support can be offered.
• Customer support: To handle your queries, resolve complaints and improve our service based on feedback received.
• Marketing communications: Where you have opted in to receive them, to send information about promotions, bonuses and new features at pc777. See Section 12 for full details and opt-out options.
• Platform improvement: Aggregated, anonymised data about how players use pc777 is used to improve the platform — which pages are visited most, where players encounter problems and how features are used. This analysis does not identify individual players.
• Legal compliance: To meet our obligations under applicable laws and to cooperate with law enforcement or regulatory authorities where legally required.

5Who We Share Your Data With

PC777 shares personal data with third parties only when necessary and only in the following circumstances. We do not sell your data to any external party:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and card processors receive the minimum data necessary to process your specific transaction. This typically includes your name, payment reference and amount.
• Identity verification providers: Specialist KYC service providers may process your CNIC and address documents on pc777's behalf to verify your identity. These providers operate under strict data processing agreements and are not permitted to use your data for any other purpose.
• Fraud prevention agencies: To protect all players and the integrity of pc777's platform, information about suspected fraudulent activity may be shared with fraud prevention services. Where fraud is identified, data may be shared with law enforcement.
• Technology service providers: Third-party companies providing hosting, server management, customer support software and analytics tools operate systems that process pc777 player data under contractual obligations requiring them to protect that data as strictly as pc777 itself does.
• Legal and regulatory authorities: PC777 will disclose personal data to law enforcement, regulatory bodies or courts when legally required to do so. We will not disclose more than is legally required, and where possible we will notify you of such disclosures unless prohibited by law from doing so.

PC777 does not transfer personal data to countries outside of the jurisdictions in which our operational service providers are located without ensuring that appropriate data protection standards are in place.

6Cookies & Tracking Technologies

PC777 uses cookies and similar technologies on pc777.im. Cookies are small text files stored on your device that help the website remember your preferences, keep you logged in and understand how the site is being used. Here is a breakdown of the cookies we use:

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to log in and use pc777's services normally. PC777 does not use advertising cookies or third-party remarketing pixels.

7How Long We Keep Your Data

PC777 keeps your personal data for as long as necessary to fulfil the purposes described in this policy and to meet legal and regulatory obligations. Specific retention periods are:

• Active account data: Retained for the duration of your account plus five years after closure. This covers betting records, transaction history and communication logs, and is required for anti-money laundering compliance.
• KYC documents (CNIC, address proof): Retained for five years from the date of verification or from account closure, whichever is later, as required by applicable financial regulations.
• Support communications: Retained for three years from the date of the last message. Used for complaint resolution, quality assurance and, where relevant, evidence in disputes.
• Technical logs (IP addresses, session data): Retained for 12 months. Used for security analysis and fraud detection. After 12 months, logs are deleted or permanently anonymised.
• Marketing opt-in records: Retained until you opt out and for two years thereafter, to demonstrate compliance with marketing consent requirements.

When data reaches the end of its retention period, it is securely deleted from pc777's systems or permanently anonymised so that it can no longer be associated with your account or identity.

8Security Measures

PC777 implements layered technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our security approach includes:

• TLS encryption in transit: All communication between your device and pc777's servers is encrypted using TLS 1.2 or higher. Your browser's padlock icon confirms this encryption is active.
• Encryption at rest: Personal data and financial records stored on pc777's servers are encrypted using AES-256, the same standard used by major international financial institutions.
• Access controls: Internal access to player data is restricted to staff members who require it to perform their specific job function. All internal access is logged and reviewed. Contractors and third-party providers operate under data processing agreements with equivalent security requirements.
• Regular security testing: PC777's systems undergo regular penetration testing and vulnerability assessments carried out by independent security specialists.
• Two-factor authentication: Available for player accounts and mandatory for all internal administrative access to pc777's systems.
• Incident response plan: PC777 maintains a documented incident response plan. In the event of a security incident affecting player data, the plan activates immediately and ensures affected players are notified promptly.

9Your Rights Over Your Personal Data

PC777 respects your rights regarding your personal data. You can exercise any of the following rights by contacting support@pc777.im:

To exercise any of these rights, email support@pc777.im with "Data Rights Request" in the subject line along with your account username and a description of your request. PC777 will respond within 30 days. We may request proof of identity before processing sensitive data requests to prevent unauthorised access to your information.

10Children's Privacy

PC777's services are strictly for adults aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18. Age verification is a mandatory step in the registration and withdrawal process at pc777, and any account found to be operated by a minor is immediately suspended.

If you are a parent or guardian and believe that a minor has created an account on pc777 using false age information, please contact support@pc777.im immediately. We will investigate, close the account and return any funds to the payment method on file after verification of the situation.

PC777 does not serve advertisements or marketing to individuals identified as being under 18, and our platform does not contain content designed to appeal to minors.

11Third-Party Links

PC777.im may occasionally include references to or links from third-party services — for example, live score data providers or payment gateway information pages. This Privacy Policy applies solely to data collected by pc777 through pc777.im and its associated services.

PC777 is not responsible for the privacy practices of third-party websites or services. If you follow a link from pc777 to a third-party website, that site's own privacy policy applies to any data you provide there. We recommend reviewing the privacy policy of any website you visit.

12Marketing Communications

PC777 sends promotional communications — including information about bonuses, new features, PSL season offers and cricket promotions — only to players who have opted in to receive them. Marketing consent is requested clearly at registration and can be updated at any time through your account settings or by contacting support.

Types of marketing communications pc777 may send to opted-in players include:

• SMS messages to your registered Pakistani mobile number about active promotions
• Email communications about new features, upcoming PSL and ICC events and bonus offers
• Push notifications (if enabled in your browser or device) about live match betting opportunities

To opt out of any or all marketing communications, you can: use the unsubscribe link in any email from pc777, reply STOP to any SMS, adjust notification settings in your browser, or contact support@pc777.im and request marketing opt-out. Opt-out requests are processed within 48 hours. Note that opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications and security alerts — these are essential to the operation of your account.

13Changes to This Privacy Policy

PC777 reviews this Privacy Policy regularly and updates it when our data practices change, when we introduce new services or when legal obligations require revision. The "Last Updated" date at the top of this page reflects the most recent version.

When material changes are made — meaning changes that significantly affect how your data is processed or your rights in relation to it — pc777 will notify registered players via email or SMS at least 7 days before the changes take effect. For minor clarifications and corrections that do not change the substance of our data practices, we may update the policy without direct notification.

We encourage you to review this policy periodically. Continued use of pc777 following any update constitutes acceptance of the revised policy. If you disagree with any change, contact support to discuss your options.

14Contact & Privacy Complaints

For any privacy-related query, data rights request or complaint about how pc777 has handled your personal information, contact us through the following channels:

• Email: support@pc777.im — include "Privacy" in the subject line for fastest routing
• Live Chat: Available 24/7 on pc777.im — ask to speak with the data protection team for formal requests
• Response time: Privacy queries are acknowledged within 24 hours and fully responded to within 30 days

If you are not satisfied with pc777's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. PC777 will cooperate fully with any such investigation and provide all information requested by the relevant authority.